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Information and FAQs About Our Temporary Closure

  • Closing procedures will begin at 6am on 3/17/2020
  • Updates will be posted on our website, email and social media
  • Click below for more information and FAQs

 

The Yocha Dehe Wintun Nation and Cache Creek Casino Resort Executive leadership has made the difficult decision to temporarily cease operations due to concern over the spread of COVID-19 in California. Cache Creek Casino Resort will begin closing procedures at 6:00 am on 3/17/2020. The closure will remain in place while we continue to assess the situation. 

Tribal Leadership and Casino Management stand with the State and our communities in the effort to slow the spread of COVID-19. 

"We are in unprecedented times, and our first priority must be to ensure the safety of our tribal citizens, guests, employees, and the communities we serve", said Anthony Roberts, Tribal Chairman. 

While we are aware of no positive tests for COVID-19 among our staff or guests, strict social distancing is known to be one of the most effective measures to contain this virus and we've taken this step to further that protective strategy. 

We want our guests and players to rest assured they won't be missing out on any promotions or specials because of this temporary closure. Loyalty Club Members can check www.cachecreek.com or the mobile app for more information on their Cache Club offers and benefits. 

As one of the largest employers in Yolo County, we are profoundly aware that thousands of employees rely on us. We are making plans to continue paying our work-force despite this closure, and to continue their health benefits without interruption. 

The Yocha Dehe Fire Department will remain fully operational to provide safety services throughout our region. The on-property gas station and market will also remain open to serve the community. 

Additionally, it is our intention to make perishables and other supplies that would go unused during this closure available for community use through our partner charities in Yolo County. 

We are determined to keep our expansion plans on-track despite this closure. Once conditions improve, we will be unveiling an ambitious remodel featuring 459 additional hotel rooms, a new concert venue, added meeting spaces, new restaurants, and a new pool complex. 

The Yocha Dehe Wintun Nation has been in close contact with federal, state and county health officials for weeks, getting frequent updates on COVID-19 so that we can make well-informed operational decisions. Our on-staff health professionals have been evaluating the most current advice and considering the Governor's guidance for protecting communities. 

As we navigate this uncertain situation, we will continue to seek guidance from the Yolo County Public Health Department and the California Department of Public Health. 

We sincerely believe that taking this difficult step today is in the public good, and that it also will return our guests, players and employees to their normal lives more quickly in the long run. During this closure, we will continue to keep the public updated on developments.

 

FAQs FOR OUR GUESTS

 

Q: Why are you closing?  Do you have a confirmed case of COVID-19?
A: The Yocha Dehe Wintun Nation tribal council unanimously decided that in respect for the COVID-19 outbreak and the guidance issued to mitigate the spread of the virus the most responsible course of action was closure.  No, Cache Creek Casino Resort has no confirmed cases of COVID-19 at this time.

Q: How long will you be closed?
A: We are not releasing a re-opening date at this time.  Due to the constantly evolving public health crisis we will continue to evaluate information as we receive it and utilize it to determine when it is responsible to resume our normal operations.

Q: How will I know when you re-open?
A: Throughout this closure, we will continue to keep our valued guests updated on what is happening here at the casino. When we decide to reopen, we will provide notice to our valued guests via website, email and social media.

Q: What happens to my Cache Club player's card while you are closed?
A: Your Cache Club card will remain active and your tier status will be maintained. All Slot Point balances and Earned Rewards balances will be kept in your account.

Q: Are your March casino promotions & events all cancelled? Will promotions and events be rescheduled?
A: All promotions and entertainment events have been postponed during this temporary closure. Don't worry, we can't wait to give away those Mini Coopers and all that cash.  

Q: What happens to my Cache Club offers while the casino is closed? Will I get new offers once you are open again?
A: Your current offers will be honored and/or reissued once Cache Creek Casino Resort resumes normal operations.

Q: What if my slot machine cash out voucher expires while Cache Creek Casino Resort is temporarily closed?
A: We are extending the expiration date for slot machine cash out vouchers 6 months from their current expiration dates if the voucher expiration date occurs on or before March 15, 2020.

Q: What happens to my Cache Club account once you reopen?
A: You will resume receiving your Cache Club offers and invitations once daily operations resume. You will be able to keep your current Cache Club tier status for an additional amount of time, depending upon the length of the temporary closure. Slot Points or Earned Rewards that were accumulated prior to the temporary closure can be redeemed as usual.

Q: Are you cleaning the casino?
A: Yes, for several weeks now, casino leadership team has increased preventative measures including increasing cleaning schedules and protocols in areas where germs or viruses can be transmitted, making sanitization stations available throughout the property and issuing guidance to team members to promote social distancing and making it easy/without attendance consequence for team members to stay home when ill.  While the casino is temporarily closed, we will use the time to do a very thorough deep clean of the entire property.  This will include public spaces, offices, and employee spaces.  We utilize medical grade cleaning supplies.

Q: What preventative steps have you been taking?
A: We have increased cleaning schedules and protocols in areas where germs or viruses can be transmitted, made sanitization stations available throughout the property and continue to issue guidance to team members to promote social distancing. Additionally we have adjusted our employee attendance program to support our team members' absences during this period. Our on staff health and emergency professionals continue to monitor the situation and work closely with local and national authorities.

Q: If I made a reservation with you for the hotel, the spa or the Yocha Dehe Golf Club, can I get a full refund?
A: Yes, there will be no cost to change your reservation to a future date or penalty fees for cancellation.

Q: Will the Cache Creek Mini Mart be closed?
A: No, the Cache Creek Mini Mart remains open to service the local community and team members.

Q: Are you paying your employees while you're closed?
A: During this temporary closure, our team members will continue to be paid and receive benefits.
tempclosure804

Military Days

Every Wednesday
  • $20 Bonus Play!
  • Bonus Play is valid 24 hours from issue.
  • Accepted forms of identification are Military, Guard or Reserve, Dependent, Veteran, Retired Veteran or Retired Veteran Dependent Identifications.
  • All prizes are non-transferable.
  • General Rules
  • Taxes will be withheld pursuant to IRS guidelines if applicable.
  • Participants must be 21 years of age or older to be eligible.
  • Participants must be Cache Club members to be eligible.
  • Any dispute regarding the play or operation of the games associated with the Military Days promotion shall be handled under the guidelines set out in the Cache Creek Casino Resort Patron Dispute Policy.
Military Days at Cache Creek Casino Resort, Brooks

Cache Creek 500

February 18 - March 16, 2019
  • Free Slot Tournaments Fri - Mon noon to 10pm
  • Top 5 Daily Scores Qualify for the Finals
  • Grand Prize is 2019 Corvette!
Slot tournaments will be held Friday through Monday from noon to 10 p.m., with the exception of February 22 and March 8.
Slot tournaments will be held 4 p.m. to 10 p.m. on February 22 and March 8.
Cache Club members will receive one free slot tournament entry ticket each day, Friday through Monday, at the red kiosks.
Slot tournament entry is only valid for the day issued on ticket.
Must present tournament entry, Cache Club card and valid photo ID to play.
Tournament seats are subject to availability.
Tournaments will be held approximately every twenty (20) minutes.
Each tournament round will be two (2) minutes in length.
Each tournament round winner will receive a $20 TITO ticket. If there is a tie during a qualifying tournament round, each top score will be awarded a $20 TITO ticket.
The top daily score will receive an additional $500. The top 2nd - 5th Top daily scores will receive an additional $100. The top five (5) daily scores will be announced at 10:15pm each day. These winners have ten (10) minutes to claim. Must be present to win. If top daily scores do not claim, the prizes are forfeited.
The top five (5) daily scores will qualify for the finals tournament on March 17. If there is a tie between the top daily scores, all scores will qualify for the finals tournament on March 17. A Cache Club member can only qualify for one seat in the finals tournament .
The tournament finals will begin at noon on March 17. If there are tied scores for the grand prize during the finals tournament, the tied scorers will play an additional two (2) minute tournament round. Ties for any other prize will be combined between the players and then split.

Final tournament prizes are as follows:

  • Grand Prize 2019 Chevrolet Corvette Stingray
  • 2nd - 3rd places $10,000
  • 4th place $5,000
  • 5th place $4,000
  • 6th place $3,000
  • 7th place $2,000
  • 8th - 10th places $1,000
  • 11th - 25th places $750
  • 26th - 75th places $500
  • Grand prize is a 2019 Corvette Stingray, which will be awarded via certificate for redemption at a local dealer.
  • Players will get an additional swipe at the kiosks every day for every 1,000 points earned that day (up to 5,000 points total). These kiosk prizes include Bonus Play and points. Swipes must be earned at the kiosks by 11:59 p.m. on the day earned.
  • All prizes are non-transferable.

General Rules

  • Taxes will be withheld pursuant to IRS guidelines if applicable.
  • Participants must be 21 years of age or older to be eligible.
  • Participants must be Cache Club members to be eligible.
  • Any dispute regarding the play or operation of the games associated with the promotion shall be handled under the guidelines set out in the Cache Creek Casino Resort Patron Dispute Policy.
cache-creek-500-at-cache-creek-casino-resort-brooks

Royal Zone Blitz

January 1 - March 31, 2019
  • Last Sunday of each month
  • $1,000 Winner every hour from 1pm - 5pm!
  • $5,000 Winner at 6pm!
Cache Club members receive a drawing ticket for every royal flush (including Wilds) with max credits played on any denomination machine located in the Royal Zone Blitz up until March 31 at 5:30 p.m. Valid only on 5 card hands.
  • Cash drawings will occur on the last Sunday of each month, January 27, February 24, and March 31.
  • Drawings will occur every hour from 1:00 p.m. to 6:00 p.m.
  • The drawings at 1:00 p.m. - 5:00 p.m. will be for $1,000. The 6:00 p.m. will be for $5,000.
  • Drawing winners must be present to win. If winner does not claim within 3 minutes a new winner will be drawn until the prize is claimed.
  • All prizes are non-transferable.
  • Winners understand that their photographs may be taken and used for advertising, press, and promotional purposes. Participation in the promotion implies consent for the use of these photographs by Cache Creek Casino Resort.
  • General Rules
  • Taxes will be withheld pursuant to IRS guidelines if applicable.
  • Participants must be 21 years of age or older to be eligible.
  • Participants must be Cache Club members to be eligible.
  • Any dispute regarding the play or operation of the games associated with the Royal Zone Blitzpromotion shall be handled under the guidelines set out in the Cache Creek Casino Resort Patron Dispute Policy.
  • Management reserves all rights.
Royal Zone Blitz at Cache Creek Casino Resort, Brooks

Holiday Jeeps & Cash

November 26, 2018 - January 1, 2019
Must be a Cache Club member to participate. Cache Club members get one free entry at the red kiosks each day, and additional swipes at the kiosks for every 1,000 points earned that day (up to 11 swipes). Daily kiosk prizes include Bonus Play, points, and drawing entries. Swipes must be redeemed at kiosks by 11:59 p.m. on the day earned.
  • Drawings will be held Saturdays and Sundays, plus December 24, 25, 31 and January 1 at 7p.m.
  • Five winners will be selected at each drawing. Each winner must be present with a Cache Creek card and valid ID within three (3) minutes to be confirmed. If all five winners are not confirmed within 3 minutes, additional names will be drawn until there are five confirmed winners.
  • Five winners in order of being confirmed will select an envelope that will reveal their prize. Drawing prizes will include (2) $500, (1) $1,000, (1) $1,500 and (1) 2019 Jeep Cherokee.
  • All prizes are non-transferable.
  • Winners understand that their photographs may be taken and used for advertising, press, and promotional purposes. Participation in the promotion implies consent for the use of these photographs by Cache Creek Casino Resort.
  • General Rules
  • Taxes will be withheld pursuant to IRS guidelines if applicable.
  • Participants must be 21 years of age or older to be eligible.
  • Participants must be Cache Club members to be eligible.
  • Any dispute regarding the play or operation of the games associated with the promotion shall be handled under the guidelines set out in the Cache Creek Casino Resort Patron Dispute Policy.
  • Management reserves all rights.
Holiday Jeeps & Cash at Cache Creek Casino Resort, Brooks

High Limit Blitz

January 1 - 27, 2019
Cache Club players that win a taxable ($1,200 and above) jackpot in the High Limit Slot Room or at the $5 carousel outside of the High Limit Slot Room will receive a drawing entry for each taxable jackpot from January 1 - 27.
  • Must have Cache Club card inserted into slot machine at the time jackpot hits.
  • Drawings will occur Friday and Saturday at 5:30pm, 7:30pm, 9:30pm and 11:30pm.
  • One winner will be selected from the drawing drum located inside the High Limit Slot Room at each drawing time. Winners get $5,000.
  • There will be a $10,000 winner at each of the drawings on Sunday, January 27 at 5:30pm, 7:30pm, 9:30pm and 11:30pm.
  • Players must be present to win. If drawn winner does not claim within three minutes, another name will be drawn until the prize is claimed.

All prizes are non-transferable.
Winners understand that their photographs may be taken and used for advertising, press, and promotional purposes. Participation in the promotion implies consent for the use of these photographs by Cache Creek Casino Resort.
  • Taxes will be withheld pursuant to IRS guidelines if applicable.
  • Participants must be 21 years of age or older to be eligible.
  • Participants must be Cache Club members to be eligible.

Any dispute regarding the play or operation of the games associated with the promotion shall be handled under the guidelines set out in the Cache Creek Casino Resort Patron Dispute Policy.
Management reserves all rights.
High Limit Blitz at Cache Creek Casino Resort, Brooks

Forever Young Slot Tournament

Every Thursday
  • Thursday from 12pm - 2pm
  • $10 Dining to each round winner!
  • Players can participate in tournament only once per day.
  • Tournament seats are subject to availability.
  • Tournaments will be held approximately every 30 minutes.
  • Each tournament round will be one minute in length.
  • Round winners get a $10.00 food voucher, valid at any Cache Creek food outlet except Sweets, Etc. Voucher is valid for 30 days from issue and change will not be issued.
  • Must present tournament entry, Cache Club card and valid photo ID to play.
  • All prizes are non-transferable.
  • Winners understand that their photographs may be taken and used for advertising, press, and promotional purposes. Participation in the promotion implies consent for the use of these photographs by Cache Creek Casino Resort.
  • General Rules
  • Taxes will be withheld pursuant to IRS guidelines if applicable.
  • Participants must be 21 years of age or older to be eligible.
  • Participants must be Cache Club members to be eligible.
  • Any dispute regarding the play or operation of the games associated with the promotion shall be handled under the guidelines set out in the Cache Creek Casino Resort Patron Dispute Policy.
  • Management reserves all rights.
Forever Young Slot Tournament at Cache Creek Casino Resort, Brooks
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