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COVID-19 Protocols for Ticketed Concerts and Shows at Cache Creek Casino Resort

Effective April 1, 2022: 
In accordance with the California Department of Public Health, we strongly recommend that all guests are fully vaccinated or have a negative COVID-19 test before attending a concert in our Event Center. Proof of testing or vaccination status is not required to attend a concert in our Event Center at this time. Guidelines may differ for particular concerts and events, so check this page often.

Masks are optional for vaccinated guests and recommended for unvaccinated guests.

Due to these protocols, we ask that you arrive early and remain patient. This will allow us to check all guests in a timely manner, which will allow you to get to your seat faster. 

What about the concerts you already postponed - do you have new dates for those shows? 
Not at this time. When we have new dates for those concerts, we will post an announcement on our website and social media channels. You will also receive an email notification if you purchased tickets previously.
Is entertainment at Cache Creek returning for good? 
We are bringing back ticketed concerts and shows in a limited capacity based on health and safety standards. As these standards change in the region, our schedule for ticketed concerts and shows will adjust accordingly.
How can I request a refund for my ticket purchase?
Ticket refunds are subject to eTix's refund policies and restrictions. The easiest way to request a ticket refund is to fill out this online form.
Are minors allowed to go to your concerts?
No, all ticketed concerts and shows are limited to 21 and older patrons. You can read more about our Minor Policy here